Graduate Service Desk Analyst - Spanish Speaking

Reference:
BBBH2135
Date Posted:
10/09/2018
Salary:
£18,000 to £25,000 Per Annum
Town/City:
Cardiff
Opportunity Type:
Graduate Job - Agency Client
Employer:
STEM Graduates
Employer Website:
Graduate Service Desk Analyst - Spanish Speaking

Job Location: Cardiff (Commutable from Newport, Swansea, Bristol, etc) ding Areas)
Job Salary: up to £25k
Job Sectors: Computing Jobs / Graduate IT Jobs / Service Desk Analyst Jobs / Support Jobs / Technical Support Jobs / Tech Jobs / Graduate Jobs/ Software Jobs
Our Client:
Our client, an award-winning IT solutions provider with offices in both Cardiff & Swansea are looking for a customer focused IT graduate to join their team. Our client caters to multinational businesses as well as SME's and micro companies. You will have the opportunity to work with the latest technologies whilst being part of a supportive and ambitious team. Our client has a large presence with Spanish based companies and prides themselves on providing excellent customer service. Therefore, travel to these client sites is an option for those who want to undertake it.
Job Responsibilities:

As a Service Desk Analyst, you will be working with cutting edge technology to provide dynamic IT solutions. You will be responsible for:
*Supporting customer needs
*Managing and monitoring software (both proactively and reactively)
*Allocating calls to the helpdesk
*Providing first line support
*Manage internal repairs
*Meeting with customers to decipher their needs
Requirements:
*English & Spanish Language Skills
*Desire to work in a IT Support role
*Driving Licence
*Relevant Technical Degree / Qualification

A relocation package is on offer for those candidates needing to relocate for the role (e.g. from Spain or elsewhere in the UK)