Graduate Field Service Engineer (Mandarin Speakers)

Salary: competitive DOE.

Location: Field based role, with training provided at our client head office near Southampton

Job Requirements:

• Educated to degree level in an engineering or computer science related subject
• Must speak fluent English and Mandarin
• Electro/mechanical experience
• Electrical and mechanical fault-finding experience
• Full driving licence
• Experience in using electrical, electronic and mechanical tooling

Our Client:

An established industrial cleaning equipment supplier, currently looking to expand their Cobotics Team who specialise in a range of autonomous, robotic cleaning machines.

Job Responsibilities:
The purpose of the Graduate Field Service Engineer is to ensure that all service and repairs on the autonomous range are completed on time and where possible on the first call to achieve customer satisfaction and to meet contractual agreements.

Successful candidates will have the following responsibilities:

• Provide quality support to customers.
• Ensure all jobs are attended to and repairs completed within the contracted service level agreements.
• Attend follow up calls in a timely manner to complete repairs where additional parts have been ordered.
• Attend and complete scheduled planned maintenance service.
• Maintain and control the highest standard of service and repair made to machinery.
• Periodic updates to the Co-Botic range
• Ensure that all Health and Safety rules and procedures are adhered to at all times.
• Follow all technician procedures issues and ensure they are understood and adhered to